Privacy policy

Privacy Policy

Last updated: 2 October 2026

1. Introduction

Welcome to F.Lounge for Readymade Garments Trading Co. L.L.C (F.LOUNGE Dubai). Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website www.floungegcc.com and buy from us. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Personal information: name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or contact us.
Order details: products purchased, purchase date and transaction amount.
Technical information: IP address, browser type, device information and usage data collected through cookies and similar technologies.
Communications: records of your messages with us, including customer service questions and feedback.

3. How We Use Your Information

Order processing: to process and deliver your orders, including payments and shipping.
Customer service: to answer your questions, give support and manage your account.
Marketing: to send you offers, newsletters and updates, with your consent where the law requires it.
Improving our services: to analyse and improve our website, products and services.
Legal compliance: to meet legal obligations and protect our rights, including fraud prevention and enforcing our terms.

4. Sharing Your Information

Service providers: with companies that help us run our website, process payments and deliver orders, under strict confidentiality.
Legal requirements: when required by law, regulation or legal process, or to protect the rights, property or safety of F.Lounge for Readymade Garments Trading Co. L.L.C and our customers.
Business transfers: in connection with a merger, acquisition or sale of assets, where personal information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Access and correction: you can ask to see your personal information and ask us to correct or update it.
Deletion: you can ask us to delete your personal information, subject to legal and contractual obligations.
Opt-out: you can stop receiving marketing messages by using the unsubscribe link in those messages or by contacting us.

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic and personalise content. You can manage cookies in your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please read their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new date. If you keep using our website after a change, you accept the updated policy.

10. Contact Us

Email: info@floungegcc.com
WhatsApp: +971 52 110 1813
Address: Shop 85, Darwasl Mall, Al Wasl Road, Jumeirah, Dubai, UAE

11. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from or related to this policy are subject to the jurisdiction of the courts of the UAE.

Thank you for trusting F.LOUNGE. We are committed to protecting your privacy and giving you a safe shopping experience.